Delete Sales Order


Order Entry Menu -> Sales Orders -> DELETE button -> Delete Sales Order

This program makes PERMANENT deletions of the entire order selected.
Tight control can be maintained on which operators are able to delete orders, by controlling the permissions on the roles assigned to Operators.
Refer to the Security Roles setup on the Security tab of Configure System Settings for more information.

If an order is deleted, a transaction is written to Deletion Log, to track this deletion for function OEOH01, with the Order#, the operator and the date of the deletion.

If a Sales Order that is associated with a Purchase Order is deleted, reversing records will be created on the P.O. for the deleted products on the order.
Refer to Purchase Order from Sales Order Overview for details on this feature.

Note: Orders with unposted or outstanding deposits cannot be deleted.
Orders with deposits that are "Authorization Only" can be deleted as no actual funds are outstanding on deposit.

The prompts to delete a reservation are:

SALES ORDER #
Select the order number to be deleted from the Sales Order Search window.
The full customer address and ship to address appears on the screen, to visually confirm that the correct order is being deleted.

Click the DETAILS button to view the order details as outlined in View Document Information.


DELETE?
Click DELETE to proceed with the deletion, or CANCEL to abort the deletion.
There is no UNDO key here, so confirm that this is the correct order before clicking DELETE.

Topic Keyword: OEOH97 (4193)
Converted from CHM to HTML with chm2web Pro 2.85 (unicode)