System Maintenance Menu -> Background Email Queue Items Pending
This log file lists any emails that failed to be sent with the
reason and all emails waiting to be sent through the
application.
The date, time, job number, document type and two keys are listed.
Keys could include the document number or customer and site
numbers, etc.
The number of retries and current status of the email are displayed
such as "Sending" or relevant error information.
Three attempts will be made to send the email before it will show
as failed and will be written to the View Email
Log with an error.
ACTIONS:
Additional actions provided by buttons on
the Background Email Queue Items Pending screen include:
In the Cancel Queued Email each job that has not yet been
sent successfully can be checked to cancel, or un-checked to re-try
the send action. Confirmation is required.
When an email is cancelled a record is maintained in the Email Log with the operator code and the cancel
status.
Note: If the operator is still reviewing the Document Re-Print Log after printing/emailing documents, then the Email Log may appear to be locked while the queue waits to apply changes.
Resend Failed Emails:
Click the PROCESS NOW button to send email in the
foreground if the background processing is not working.
Resend Failed Emails:
This action is only available to Texada Support staff.
Click the RESET FAILED button to access the option
resend all failed emails.
User for PIV with Windows Emailing:
This action is only available to Texada Support staff.
Click the CREATE OPR button to create the transparent
logon operator used by the .piv on Windows systems that are
configured to use the 'Windows Task Scheduler' for launching
automated email, as outlined in Windows BKTX,
Job Scheduling and Emailing.
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