Customer Superintendents

This Customer Superintendents table is only available when the Telematics processing has been activated in the Software Integration, and can be used to record the equipment superintendents for this customer with email addresses and with the notification level to apply.
This is the list of email recipients for alarm notifications for this customer.

Superintendents added for a Customer Site in the Customer Site Superintendents window or for a document for this customer in the Document Superintendent Notification Levels window, are automatically added to this table.

The fields include:

NAME

Enter the name of this superintendent.

EMAIL ADDRESS

Enter the address to which the alerts for this superintendent should be sent.
Emails sent for DPL alerts are logged in the View Email Log and DPL emails and errors can be traced in the DPL Utilities utilities.

NOTIFY LEVEL

Select a notification level from the Notification Code Search window.

Finished?

Click ACCEPT to accept all the superintendent records for this customer, or CANCEL to abort.

Note: If changes are made to the email address or the tag information, any open documents for this superintendent also need to be changed by searching for Contracts, Reservations or Saved Worksheets for this Customer and manually updating the relevant information.