DPL Alarm/Manager Email Trace

This DPL Utility option is only available in the menu tree on Linux systems when the Telematics processing has been activated in the Software Integration.

Use the following configuration utilities to monitor and test the alarm notifications sent to the Site Superintendents:

CONFIGURATION

Select each of the following setup utilities in turn and in the following sequence:

• Interface Error Log Report - outputs DPL connection errors to report or spreadsheet

• Process Alarms/Email Now - displays outstanding process and email alarms and sends emails

• Interface Sent Email Report - lists all alarm notifications sent to superintendents in this period

• Alarm/Manager Email Trace - debug tool to trace email sent for past transactions

• View Received Alarms - view details of a received alarm

When the Alarm/Manager Email Trace option is selected from the Configuration radio group, the following fields are provided:

ALARM TRANSACTION NUMBER

Select a received transaction number to trace from the Alarm Transaction Search window.

DATA TAG

The selected Data Tag number is displayed for easy reference.

PRODUCT NUMBER

The SRM product number is displayed for easy reference.

DPL SERIAL NUMBER

The DPL product number is displayed for easy reference.

CONTRACT NUMBER

The contract number displays.

CONTRACT SUPERVISORS

The superintendents assigned to this contract in the Document Superintendent Notification Levels can be viewed in the window.

DIVISION

The current division service managers from the Division Setup, can be viewed in the window provided.

View Email Already Sent:
The Email address, date and time the email was sent and the email details are listed.

Finished?

Click the ACCEPT button to accept to run a test on this alarm.
The Override Alarm Date/Time window is triggered to allow provide the ability to set the time for which the trace is to be run.