This utility can be used to "re-open" any closed contracts that
are incorrectly flagged as closed but contain open detail lines
with a status of 'O' or 'F'.
This action is useful to reset the closed flag to open on contracts
that were temporarily flagged as closed by a Cycle Billing run but the billing run was
interrupted and aborted due to a database error, before restoring
the open flag.
By resetting the contract header flags, the Cycle Billing can be rerun and completed.
The only other way to re-open these contracts is to Regenerate Requirements File so that customer can finish cycle billing.
Running this utility will reset all contracts with at least one
detail line with a status of 'O' or 'F', as open.
The contracts that are reset to open will be listed in the Information Log.
Converted from CHM to HTML with chm2web Pro 2.85 (unicode) |