This utility can be useful to correct Delivery and Pickup
tickets for a Contract, where the Logistics
system has not properly updated the status of items on tickets.
Active and completed Pickup and Delivery tickets generated by
Descartes, Cuberoute or Texada Web, can be
corrected by overriding the item 'State' code and the quantity
'Completed' or quantity 'Loaded'.
Changes to tickets are reflected in Delivery / Pickup Dispatch.
To access this utility Descartes or Texada Web must be activated in Logistics and the operator must have the Modify Texada Web Delivery/Pickup Ticket Qtys option checked in the "Texada Web/Rental Logic" window of the Security Role Permissions.
The prompts are:
Ticket details can only be modified and only display when:
The product number and the quantity on the ticket detail line are displayed and the sequence number matches the transaction number on the ticket.
The values recorded by the Driver are displayed and can be modified including the current 'Completed' and 'Loaded' count, the 'Status' code with description, the 'Stop' date & time, and Exception code with description.
Changes to ticket details are reflected in Delivery / Pickup Document Details.
ACTIONS:
Additional actions provided by buttons on
the Override Logistics Ticket Status screen include:
Use a URL to View Directions to Site:
This button is only enabled if the URL direction and map
information has been entered in the Mapping Tools fields on
the Address Tools tab of the Software Integration.
Click the SHOW MAP button to launch your firms preferred locator site in a standard Web browser such as Internet Explorer, as outlined in Map Location.
View Contract Comments:
Click the
COMMENTS button to view the associated Contract
comments in the Document Comments
screen.
View Attachments:
Click the ATTACHMENTS
button to view any attachments linked to this document or
associated with this document by site or by related source
documents as outlined in File
Attachments.
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