Clear Unapplied A/R Account Balances
Accounts Receivable Menu -> Payments -> Clear Unapplied Balances
This option can be run at any time, but also run at month end.
It is used to clear up any accounts where the charges and payments
(or credits) sum to zero.
The accounts need to be cleared of these open (unapplied) invoices
and payments, in order to prevent a statement from being printed
for an account with a zero account balance.
This situation could happen in the following when a payment was
received before the invoice had been entered or a payment was
received, but it was unclear which invoices applied to it.
This program clears such invoices and payments within each
currency.
Note: This utility is not available when the Reward Dollar
feature is activated.
Refer to Reward Program for information on
this feature.
The prompts are:
-
- RE-SELECT LIST OF CUSTOMERS
- Check this box to over-write any previous list of customers,
with a fresh list of the accounts with Unapplied Balances that need
to be cleared.
Only customers with a balance of zero for each currency code will
be selected.
Uncheck this box to reproduce the list of customers that was
previously generated, but not yet cleared.
DIVISION, "ALL" OR "SEL"
- This field only applies if a new search is being initiated.
- Type ALL to include customers from all divisions in the
resulting list.
- To generate the list for customers from a single division as
assigned in Customer Information, leave
this field blank for the Head Office Division, or enter a specific
division code, or select a division from the drop-down list.
- Type SEL to select several specific divisions or divisions by
customer region to include in the list, as outlined in Division Select By Region.
CUT-OFF DATE
- This field only applies if a new search is being initiated.
Accept today's date or enter a preferred date.
Finished?
- Click ACCEPT to generate the list or CANCEL to abort.
Resulting Customer List
- The resulting list of customers with debit and credit documents
that could be "cross-applied" is displayed with the customer
number, name, and owning division.
A window is provided on the Account field to review the
customer's account details.
Any customers that should not be cleared, should be deleted from
the list.
Additional customers can be added to the list.
When finished click ACCEPT to process the customers remaining in
the list, or CANCEL to abort.
CLEAR UNAPPLIED BALANCES
- Confirmation is required to clear the balances for the eligible
customers in the list.
Click YES to proceed to clear the balances and also to clear the
queue.
Click NO to abort the process.
- Posting Payments by Division:
- Posting to the 'A/R Control Account' by division in the G/L can
be activated company wide by the Activate G/L Posting By
Division flag in the Support Application
Parameters.
When this feature is activated and a payment is used to pay an
invoice from a different division a posting adjustment is required
to Debit the amount applied out of the "A/R Control Account" for
the Division of the payment, and to Credit that amount into the
"A/R Control Account" for the Division of the invoice.
This posting adjustment is completed the next time the Rental
Journal Transaction Report is printed and posted from Daily Close 3: Post Invoices.
Note: When an invoice is "paid" by a credit invoice, no changes to
divisional posting apply, as both invoices would have been posted
to the relevant divisions.
Refer to Customer Payments for more
details on how divisional postings apply to customer
payments.
Topic Keyword: ARAR70