This utility can be used to transfer an unapplied posted or
unposted payment amount from one customer account to other customer
accounts of the same currency and as of the original payment
date.
Unapplied credit amounts from "open balance invoices" that were
generated from an overpayment, can also be transferred.
Any fully applied payment or credit invoice cannot be transferred,
as no dollars remain undistributed.
This Transfer program can be accessed by clicking on the
TRANSFER button before selecting a customer in
Customer Payments.
This button will only be active if the operator has role permission
as defined in Security Role Permissions and
if the Reward Dollar feature is NOT activated.
When a transfer is processed, the original or 'source' payment
is shown as reduced by the transferred amount in the Customer Account Inquiry, and displays the
transfer record information in the Payment Details
window.
Transferred amounts are identified in the history window of the
associated payment with a document number of XFR and with reference
to the new customer #.
The new payments generated from the re-distribution of a payment by transfer can be viewed in Customer Account Inquiry for the new customer and the source information is displayed in the expanded record with the original customer #, check #, and date.
Note: Any payments generated from a transfer cannot be reversed
in Reverse Customer Payments.
This means if an error is made in a transfer, another transfer must
be made to correct it.
The prompts to transfer a payment are:
A credit invoice # can also be entered, but only if was created from an overpayment in Customer Payments that was then converted to an open balance credit invoice.
The Check/Invoice Search lists the document number, type
of Credit, date, original amount, amount used, any discounts
already taken, and the outstanding balance on the Credit Invoice or
Check.
The list can be resorted by any column in ascending or descending
order, by clicking in the column heading.
Columns can also be dragged and dropped to reposition them as
required.
To select a record from the list, double-click on the appropriate record, or highlight the record and click the SELECT button.
Note: Negative dollar checks usually caused by an "overpayment" of the check, cannot be selected for transfer and are not reflected in this search window.
If a check or invoice was selected from the Check/Invoice Search window, the type defaults accordingly and cannot be changed.
This is the Division that will be credited for the 'A/R Control
Account' with the amount being transferred out of the source
payment, if the feature to Activate G/L Posting By Division
has been activated in Support Application
Parameters.
This is information only if this post by division feature is not
activated.
Customer Transfer Restrictions:
This document number cannot have already been assigned to an existing payment for the same date, on the new customer's account.
Note: Negative dollar amounts cannot be transferred.
Division Posting in the General Ledger:
Adjustments to the divisions of the transferred amounts in the G/L
for the "A/R Control Account" are as follows:
If the divisional posting feature is not activated then the "A/R Control Account" there is no posting impact by a Division change in the General Ledger and no posting is required as the balance in the "A/R Control Account" to the Head Office remains the same.
Note: The division is not limited to the operator's Divisional Restricted Views.
If accepted, the payment transfers are reflected in Customer Information, Customer Information Inquiry, Customer Account Inquiry, and A/R Payment History.
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