How Cycle Billing Works


Back Office Overview Information Guide -> How Cycle Billing Works

Cycle billing is the ability to produce regular monthly interim invoices from an open long term contract.
Typically, open contracts are billed monthly or every 28 days at a fixed amount per invoice.
These interim billing calculations are initiated from Cycle Billing Edit and then after being reviewed and approved, the invoices can be generated from in Cycle Billing.
When the equipment is returned and the contract is closed using Rental Return, the final invoice for that contract is issued for any remaining unbilled time. Once the contract is closed, it is no longer eligible for cycle billing.

RENTALS
The cycle billing invoice includes charges for the rental items.
The charges are calculated based on the Date Out on each product on the contract.
When billing the contract, the billing period is generally a month or 28 days, which causes the monthly or 28 day rate to automatically be charged on the invoice.

The exception occurs if the equipment is put off-rent or has Downtime as recorded in Off Rentals by Contract.
An Off Rental occurs if the customer indicates that the equipment is NOT in use and your firm has agreed NOT to charge for time after the date called off rent.
Downtime occurs if the equipment was not used by the customer for a period of time, then was put back into use (i.e. major on-site repairs, employee strike, etc.).
In both cases, time Off Rent and Downtime is subtracted from the billing period, and the remaining time is automatically billed.

Note: When a product is given a Flat Rate on the Contract, it bills that rate every interim billing and even if it is "Off-Rent" it will bill the Flat Rate up to the Off Rent time.


SALES
If sales items are put onto a contract, such as sandpaper went out with a sander, there is the option to charge the customer for the sales items at the time of cycle billing.
Generally, most firms consider sales items to be consumable (items used up within the first week), and therefore feel safe in charging for the sales items on the first monthly invoice.
As an option, the sales items can be invoiced immediately, rather than waiting for the first monthly invoice, in order to increase cash flow. While the charges for rental items continue for each billing, sales items can only be billed once.

SERVICES
The cycle billing invoice also includes charges for services.
When setting up the service in Service Codes each service can be flagged as chargeable on every cycle billing (e.g. Insurance) or as a one time flat charge (e.g. Delivery).

DAMAGE WAIVER
If Damage Waiver is selected on the contract, the damage waiver fee will be calculated as the total rental charge for that month multiplied by the damage waiver percentage.
If partial returns are made, adjustments are made automatically to charge damage waiver on only the remaining rental items.
Customers can be identified in Customer Information if they should be charged a damage waiver when eligible equipment is rented on a contract.
The damage waiver percent and tax codes can be setup in the Company Contract Parameters.
As an option in Rental Product Classes, selected classes may be flagged as exempt from having the damage waiver apply.

DEPOSITS
Deposits taken on the contract can remain as an unapplied security until the contract is closed with Rental Return.
The deposit is NOT usually considered to be payment for the first month's invoice.

However, if your firm prefers to apply the deposit to the first interim billing, a flag in the Company Billing Parameters can be set to cause the deposit on the contract to be used in Cycle Billing Edit and applied in Cycle Billing, to reduce the cycled billed invoice amount, instead of holding the full deposit until the Rental Return.


SMART BILLING
Smart Billing processing provides the ability to generate invoice revenue early from a contract through interim cycle billing as soon as all details on the contract have been out on rent long enough to charge the maximum billing target for the month.
This can be activated from the Company Billing Parameters for the entire company or only for specific customers as identified in the Additional Information window of Customer Information.

A second setting in the Company Billing Parameters can control how soon contracts can become eligible for this accelerated billing after the last interim billing each month.


BILLING PERIOD
Refer to The 28 Day Billing Cycle versus The Monthly Billing Cycle for information on determining the frequency of the billing period.

A combination of 28 day and monthly billing periods can be used to meet different customer requirements.
Refer to Default Billing Method in the Calendar to setup the billing day codes correctly for 28 Days and/or Monthly billing periods.


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