Customer Contact Management Overview


Customer Contact Management Overview Information Guide

The tools offered in the Customer Contact Management menu provide the ability to:

Setup:
The setup tables on the Customer Management tab of the Configure System Settings that are used by this Customer Contact Management module include:

Profile Classes
Profile Codes
Customer Types -> Default Profile Codes
Follow Up Auto Email
Contact Titles
System Assigned Follow Up
Competitors
Competitor Reason Codes
Customer Motives

Topic Keyword: CC00
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