Customer Forms and Duplex Printing


Getting Started Overview Information Guide -> Customer Forms and Duplex Printing

FORMS CONTROL
Forms Control can provide a laser style print format, that can be viewed on screen, or printed, or exported to an Adobe Acrobat or a Word file for storage or emailing. Forms Control provides flexibility customizing reports and documents, with company logos, duplex printing, Letter size, A4 printing, number of copies, etc.

The Forms Control for Jasper or Crystal Reports feature can be activated by Texada Support in Customer Forms .
Contact Texada Support for more information on using the Customer Forms software.

EMAIL DOCUMENTS
Documents printed using Crystal Forms Control can be generated as a PDF file and emailed directly at the time of the print request, by selecting the Email Customer Docs as PDF option in the Printer Selection window.
Refer to Email A File for server and address setup information.

SIGNATURE CAPTURE
The option to capture a customer's signature is provided after printing specific Crystal documents.
This feature is not available of Jasper Forms 3.0 or Web App sessions that use Jasper Forms.

To utilize signature capturing on Forms Control documents, the serial port pad Topaz T-s751-B is required with the appropriate Windows drive and executable program (TS571_sigpad.exe and TS571_sigpad_setup.exe).
The signature capture can be configured to a File or FTP.

The signature requirement can be set by document type, by division, to None, Mandatory, or Optional, in the document detail record in the Document/Forms Mappings.
When a range of documents (multiple documents) are reprinted, no signature prompt is triggered.
When a single document is re-printed the mandatory flag is changed to optional, to prevent collecting multiple.

Refer to Customer Forms for more information on the use and configuration.

DUPLEX PRINTING
Duplex printing is the process of printing on both sides of a document simultaneously.
This feature is useful when printing documents such as contracts that require complete 'Rental Terms Agreement' information to be printed on the back on the document.

The following setup is required to utilize Duplex printing in SRM Software:

All report and documents will now print duplex.
This means that the document prints only on odd numbered pages, and the special designated text always prints on the even numbered pages.
Documents that do not require text on the back of each page can be setup to select a "blank" document when duplex printing is not required.

Note: Because the Windows print Driver has now been set to Duplex mode, all print jobs from this workstation to this printer will print duplex.
If required, it is suggested that this same printer be added as a workstation printer a second time with the regular (non-duplex) drivers, for selection for standard one sided print jobs.


Topic Keyword: GS0804
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