Non-Bulk Rental equipment can be flagged in Rental Inventory to track and update Meter
readings using the Update Product Meter
Information window on Contract entry, equipment Exchange, Cycle
Billing, Rental Return, Work Order service and maintenance, or in
the inventory utilities.
A Meter History log is maintained of the changes that can be viewed
in Rental Inventory.
A reason is required when a meter reading is updated and the new
meter reading value is less than the previous reading. The operator
is prompted to select a reason code from the Meter Reason Code Search window.
i.e. Rollover of the meter counter, or replacement of an old meter,
or a correction, or a late entry of a document after the meter had
been updated.
Meter units and Reason codes are also required in Power Kits and in Power Kit Components when metered components are added, exchanged, or removed on Power Kits.
Reason codes can be maintained in this Meter Reason Codes
window in the "Inventory" parameters on the Operations tab
of the Configure System Settings.
An operator must be assigned a Security
Role that allows permission to the Operations - Meter Reason
Codes in order to access this table.
The prompts to setup multiple Meter Change Reason Codes are:
Note: Reason Codes CR for Component Rollover and C for Correction are mandatory with 'Documents' set to ALL and cannot be deleted or changed as these codes are used when the count is restarted or corrected on a meter.
Type L for Late:
When this type of reason code is assigned it writes a Meter History
record, but does not update the LTD or Current meter reading on the
product. The meter reading is only updated on the document.
i.e. It can be used to correct a meter reading on a contract for
billing purposes, when the actual product meter reading has already
been updated past this count.
Type N for New:
This type of reason code is used when a new meter is replacing an
existing meter on a product. The operator will be prompted for the
"Old Meter Reading" and the "New Meter Reading" with the number of
Digits on the new meter, to update the product file, the Meter
History, and LTD count correctly.
Type C for Correction to Current:
A reason code Type C can be used to change an incorrect Current
meter reading without impacting LTD.
Because this code is only used to adjust the current meter reading
without changing the LTD in Product Meter
Information, no Meter Used units are recorded in the
Meter History.
Type A for Adjust Current + LTD: (only applicable to
Rental Return corrections)
The Type A reason code can be used to change an incorrect current
meter reading and also to update the LTD count at Rental Return of
the metered equipment to ensure the correct billing is calculated
which is based on LTD count.
To update the LTD, the negative Meter Used units are logged
in the Meter History to lower the LTD
count.
Because this reason code can only be used on a Rental Return, the
Document value is automatically switched to RR.
If a Return is reversed, manual adjustments would be required using
Update Meter/Prompt Hours.
Note: Because of the unique functionality that applies to the
meter reason type, once the Type has been defined for a
reason over-ride code, it cannot be changed.
If it is necessary to change it, deleted the Reason Code record and
re-enter it with the correct Type.
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