When a customer makes a deposit, pays an invoice, or makes a
payment against his account, he can select to pay with Cash, Visa,
Master Card, Debit Card, Amex, etc, as setup in the Methods of Payment table.
The Method of Payment determines how the
payment is to be captured, processed, and posted to the General
Ledger.
The capture of the Method of Payment is
based on whether the Texada Pay feature has
been activated and on the currency defined for the Customer.
Note: When the Texada Pay feature is not
activated, and a Credit or Debit Card is used for the payment, the
card must be scanned or recorded in both SRM Software to capture
the card and payment information, and also on an external unit to
execute the actual payment transaction.
With Texada Pay the Debit, Credit Card or
Check payment is automatically passed to the Bank or clearing house
for approval and payment processing. No additional scan or
processing is required.
This page discusses payment configurations.
Refer to the Method of Payment Options and
Explanations page for more details on taking the payment.
Storing Card Information:
When Texada Pay is not active any Credit
Card information used for a payment is saved in the Customer Credit Cards window of the Customer Information, including the masked Card #
where only the last few digits of the card are retained, along with
the Card Type, the Name on the Card, and the Expiry Date.
When Texada Pay is active only Credit Card
and Electronic Check information is saved in Customer Credit Cards if it was deliberately
captured in Capture Card/Check on File to
apply against future payments. Other payments by Credit Card do not
save the card information.
Texada Pay Reporting:
The Texada Pay Payment Log - Inquiry
provides the ability to view a list of the payments generated
through 'Texada Pay' for a specific customer where the
history can be filtered by Card Type, Date Range, and Status.
This information is also available for multiple customers and can
be output to a report or spreadsheet from the Texada Pay Payment Log.
Some of the payment options and actions include:
With TEXADA PAY:
Texada Pay - Card or Check On File:
Texada Pay provides the ability capture and
save a Credit Card or Direct Payment Check through the Capture Card/Check on File to apply against future
payments using the CARD/CHECK-ON-FILE selection in the Select TP Method of Payment.
This saved Authorization provides Texada Pay
the ability to automatically collect billing payments through
processes such as Cycle Billing.
Texada Pay - Credit/Debit Card Required - Automatic
Payment:
If a Card payment method is being used and the payment code is
flagged as Card type 'A' in Methods of
Payment or the TERMINAL payment method was selected from the
Select TP Method of Payment window, the
Select Card Type window is triggered to
process a Credit Card, or Debit/Interac transaction and to complete
automatic transaction processing by the bank or credit card
company.
Refer to Texada Pay for activation and
configuration information.
Texada Pay - Void Credit Card payment:
Only Invoice payments or document Deposits paid by TP Credit Cards
that were selected from On-File, or were scanned by Terminal, or
were Manually captured can be Voided.
Actions that occur when a Texada Pay Credit Card transaction is successfully Voided:
Texada Pay - Authorize Only & Void:
When the Prompt Auth Only For Credit Card flag in the
Division Miscellaneous Parameters is YES and
a Contract Deposit is taken on the Contract
Totals screen the dollar amount can be Charged or just
Authorized as available on the Credit Card.
When AUTHORIZE is selected with Texada Pay the
Select Card Type window is triggered to
confirm the funds are available. The requested funds are held for a
period of time and are automatically collected when the Rental
Return is processed so they can be applied against the resulting
invoice billing.
When the Authorized amount exceeds the invoice amount, a refund for
the difference is required.
The Authorized amount is written to the Deposit History as an AU (Authorized)
transaction type and if the money is still being held and is used
at Rental Return, the deposit transaction is then converted to SA
(Sale).
The Deposit will be assigned the same DBR number as the invoice and
posted through Daily Close then.
If the authorization has expired no further update occurs and the
customer will be required to make payment at that time.
Note: The duration of the authorization is controlled by the Financial Institution.
Credit Card Required - Payment versus 'Authorize Only'
without Texada Pay:
If a Card payment method is being used and the payment code is
flagged as Card type 'Y' or 'S' in Methods of Payment and the Prompt Auth Only For
Credit Card flag is checked in the Division
Miscellaneous Parameters for this document division, a pop-up
window prompts for "Authorization Only ?" before capturing
the card information.
Card information for payment or just for authorization can then be
recorded or scanned in the Scan Credit
Card window.
The card must also be scanned on an external unit to process the
payment transaction by the bank or credit card company.
The CHARGE or AUTHORIZE pop-up is
triggered in the Contract Totals when a
Deposit is enter with a Methods of Payment
defined with a Card type 'A' (Scan and Authorize) or type
'M' (Manually enter and Authorize).
Credit Card Not Required:
If the method of payment is cash, the Calculate Change window opens to accept the money
and calculate any change.
A "cash" payment method is defined by a blank in the Card
column in the Methods of Payment
table.
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