Daily Close 2 Error Log


Back Office Menu -> Daily Close Menu -> Daily Close Errors -> Daily Close 2 Error Log

When Daily Close 2 is run the program checks for any errors that would result in posting problems or problems with the audit trails that will be generated in Daily Close 3.
If an error is identified, that invoice remains in Batch status and does not post to History.
It does not pass the Daily Close 2 level and is prevented from moving on to Daily Close 3 with the other invoices. The invoice in error will NOT post through Daily Close 2 until the errors for it, as identified on the Error Log, are resolved.

If errors are found, the Error Log is the last report printed automatically at the end of Daily Close 2 processing.
Click the REPORT button at the bottom of this inquiry to re-print the Error Log report if required as outlined in Print Daily Close 2 Error Log.

The Error Log shows the Invoice # with the problem, the reference or type of error, and an error message stating the problem. The Sequence # indicates the number of problems, i.e. the first, second, third problem with that invoice.

Once the errors are solved, re-run Daily Close 2 to pick up and re-check the corrected invoices. On this second run of Daily Close 2, only the invoices that had errors will be left to be processed, so it should go quickly.

Note: If any product numbers have been changed, in Change/Merge Product Numbers, for any products in error on Invoices in Batch, re-run Daily Close 2 to also correct the product numbers on the error log.

Errors are sorted by the following reference types:
HEADER - the problem has been identified in the invoice header
D0000# - the error is in the Details and the detail sequence # is listed
S0000# - the error is in the Services and the service sequence # is listed
TAXES - the problem is related to the tax fields
PMTS - the problem is related to the Payment method
WARR - the problem is related to the product Warranty information

The following is a list of possible errors, and the steps needed to solve them.
HEADER errors:

DETAIL errors:

SERVICE errors:

TAX errors:

PAYMENT errors:

PRODUCT WARRANTY errors:

ACTIONS:
Additional actions provided by buttons on the Daily Close Error screen include:


Topic Keyword: RSEF01
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