Missed Rental Transactions by Product
Counter Menu -> Missed Rental Transactions by
Product
Counter Menu -> Counter Worksheet
Details -> Product # window -> Missed Rental/Sale
- By Product option -> Missed Rental Transactions by
Product
A missed rental/sale occurs when a customer asks for a rental or
sale item that is not available, or that your firm does not
normally carry.
These missed rental/sales opportunities can be recorded, so
management will be able to determine how often certain items are
requested, and make a decision about purchasing that item in the
future.
All missed rentals and sales can be printed out using Missed Rentals Report.
The prompts include:
-
- TRANSACTION TYPE
- Missed rental/sales transactions can be entered by specific
product or more generally by the product Group.
If this utility has been triggered from the Counter Worksheet Details then the Transaction
Type will already be defined and the radio group is
disabled.
If this utility has been triggered from the Counter Menu
tree then select the Transaction Type for the transaction.
Refer to the prompts below to capture the information for a
missed rental/sale at the product level.
Refer to Missed Rental Transactions by Group
to capture the information for a missed rental/sale at the Group
level.
TRANSACTION#
- Accept the system assigned transaction number.
DIVISION
- Enter the division applicable or select one from the drop-down
list.
Note: If the missed rental/sale is generated from the Counter Worksheet Details, it is this division
that is used for the missed rental/sale transaction rather than the
division assigned on the document.
PRODUCT NUMBER
- Enter the product number which the customer requested, or a
similar product #, or look it up in the window.
If the customer asked for an item that is not stocked and so is
not in the product file, enter the product number if it is known or
enter an * .
These products are reported in the output as not Stocked on the
Missed Rental/Sales Report.
PRODUCT DESCRIPTION
- Accept the product description as displayed, or over-type with
the description of the equipment or item requested by the
customer.
TRANSACTION TYPE
- If the product number entered in this Missed Rentals/Sales
transaction is a valid product number and exists in the product
file, the appropriate Type is set, and cannot be changed.
If the product number does not exist in the product file, select
one of:
DATE ENTERED
- Accept today's date, or enter the date when the rental or sale
opportunity was missed.
QUANTITY REQUESTED
- Enter the quantity requested by the customer.
RENTAL DAYS MISSED
- Enter the number of rental days that are being missed for the
product rental.
This missed number of days times the daily Missed Rental
Rate defined in the product's Group,
is the Value of Lost Rental/Sale.
This can be over-typed as required.
VALUE OF LOST RENTAL/SALE
- Accept the estimated dollar amount of the lost rental or lost
sale or over-type it with a better estimate.
Missed Rental Rate * Rental Days
Missed = Value of Lost Rental/Sale
Note: This value is calculated once per transaction and is not
automatically recalculated if changes are made to the
transaction.
A manual adjustment would then be required.
REASON CODE
- Enter the Reason code for the missed rental/sale or select it
from the drop-down list as setup in Missed
Rental Codes.
ADDITIONAL DETAILS
- Enter in any additional details describing why the rental or
sale was lost.
Up to 40 characters may be entered.
This information prints on both the report and spreadsheet output
generated from the Missed Rental/Sales
Report.
CUSTOMER
- Enter the Customer number associated with the missed
rental/sale or select it from the Accounting
Customer Search window.
This Customer number prints on the spreadsheet output generated
from the Missed Rental/Sales Report.
Note: If the missed rental/sale is generated from the Counter Worksheet Details, it is this customer
number that is used for the missed rental/sale transaction rather
than the customer assigned on the document.
CONTACT
- Accept the customer name displayed or over-type it with a
preferred name.
This Contact prints on the spreadsheet output generated from the
Missed Rental/Sales Report.
Note: If the Customer number is changed, then the
Contact name may also need to be re-typed.
Finished?
- Click ACCEPT to save the missed rental/sale record, or click
CANCEL to abort.
ACTIONS:
Additional actions provided by buttons on
the Missed Rentals screen include:
- Print Missed Rentals:
Click the REPORT
button to generate a report on missed sales and rental
opportunities that have been logged, as outlined in Missed Rental/Sales Report.
Topic Keyword: RSMR01