This program makes PERMANENT deletions of the entire reservation selected, and can be accessed from the DELETE button in Reservations.
This option should only be used if the reservation was voided or
cancelled.
Tight control can be maintained on which operators are able to
delete reservations, by controlling the permissions on the roles
assigned to Operators.
Refer to the Security Roles setup on the
Security tab of Configure System
Settings for more information.
It should not be used to delete mistakes. Instead, corrections should be made to the reservation in Reservations.
If the reservation has an outstanding deposit on it, the
reservation cannot be deleted until the deposit is refunded.
Use Reservation Deposits to refund the
deposit (use a negative amount to refund rather than add to the
reservation).
The refund must be posted using the Daily Close programs before the
reservation can be deleted, otherwise the message DEPOSIT HISTORY
HAS NOT BEEN POSTED appears on the screen and the deletion is
aborted.
Reservations with deposits that are "Authorization Only" can and
will be deleted, as no actual funds are outstanding on deposit.
If a reservation is deleted, the operator code, the reservation
number, and the date when the reservation was deleted are
automatically logged.
Deleted reservations can be tracked in Delete
Log under the function name RSRH99.
The prompts to delete a reservation are:
Click the DETAILS button to view the reservations details as outlined in View Document Information.
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