When an Operator is "thrown out" of, or exits SRM software or
SRM Play incorrectly, their user ID is counted as still occupying a
User License.
The ability to clear user licenses can be accessed in the Clear
Current Users window in the "General Settings" on the System
tab of the Configure System Settings.
An operator must be assigned a Security
Role that allows permission to the System - Clear Current
Users in order to access this table.
Any valid operators currently signed in, will be asked to sign in again, the next time they return to a menu.
The prompts are:
A window is provided to drill down to view individual session
details.
These records display the operator name and the workstation name
with the session information.
Specific users can be deleted as required.
The client session ID is displayed on the bottom information
bar.
This information can be useful if a session becomes locked or hung
and needs to be cleared.
For Web App or Open Client sessions this Clear Users utility
can be used to view the corresponding Linux PTS# or Windows session
that needs to be "killed".
Whenever the sessions are cleared an audit record is written to the Delete Log for the Function SCS90.
Click CLEAR to clear any remaining operators, or click CANCEL to abort the process.
Note: In LINUX systems, when an operator signs in causing the number of users to be exceeded, the system will automatically delete all 'INVALID' users that are detected, and will try to sign in again. The utility has been enhanced to display the operator name in the expanded record , and in the window the record displays the operator name as the workstation name for Web App or Open Client sessions.
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