When repairing a customer's equipment, first setup an Estimate
of the job.
This is identical to the Work Order,
except that inventory is not relieved. The Estimate is useful for
faxing to the customer, in order to get a Purchase Order or the
customer's go-ahead.
The Estimate can be converted into a Work Order, while the work is
in progress.
When the job is completed, the Work Order is closed and
invoiced.
As a shortcut, the Estimate can also be closed out directly to
an invoice, skipping the Work Order step.
The shortcut approach relieves the inventory when the invoice is
created.
The Back Order Parts And Ignore Labor flag in the
Company Estimate and W.O. Parameters can be
set so that when an Estimate is converted to a W.O. any labor on
the estimate is NOT converted to the W.O., and any parts to be used
are converted but with a Backordered quantity status.
Refer to Work Order Estimates for
information on other parameters that can be used to control how the
Estimate is processed, and for the step by step guide to entering
the Estimate data.
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